FAQ /

Customer Support

Frequently Asked Questions

A Road to a Better Future

How to mark attendance?

  • Select Add Class Attendance from Attendance Sheet under My Control Panel
  • Move cursor over Section in Menu Bar
  • Choose required branch from the list and the respective section
  • Clicking the options under Status allows attendance to be changed
  • In the left-hand panel, Change Date gives a calendar to select a different date if required
  • Click Save Attendance for saving

An auto push notification is generated to notify students’ parent/guardian attendance status. See “On what occasions, are push notifications generated?

What is Attendance Sheet panel for?

The panel is used for marking or editing class attendance, view attendance; absentees and leaves of a date. The records can be printed on paper and exported in soft form for view and local read.

How to enter test results?

  • Select Enter Test Result from Test Panel under My Control Panel
  • Select Branch and Section from the menu bar
  • Select Subject from left-hand panel drop-down list menu
  • Enter test Topic, Total Marks and Pass Percentage in the respective fields
  • Choose Test Date from the given calendar
  • Enter obtained marks for each student in the table or check Absent or Not Appear boxes
  • Click Save Test Entry in left-hand panel for saving

The result can be printed on paper by selecting Print Version in the left-hand panel.

What is Test Panel for?

Test Panel is for entering or editing student test data, view the reports classified subject wise, create test reports and print them for local read or distribution.

How to view attendance?

  • Select View Attendance from Attendance Sheet under My Control Panel.
  • Move cursor over Section in Menu Bar.
  • Choose required branch from the list and the respective section.

The given list can be rendered on paper or saved to excel or word in softcopy using the left-hand panel options under Attendance Register. Monthly attendance can be viewed by selecting given months in the left-hand panel under View Register.

How to edit attendance?

See “How to mark attendance?

What is a push notification?

Parent/Guardian is informed of students’ class progress, attendance via SMS or AttendIt Mobile App as considered convenient by the institute or the parents themselves. Administration is notified of Staff, Student, Faculty activities and updates/edits made in CypherØ via the AttendIt Mobile App. All such notifications or messages are regarded as push notifications generated by user activity.

On what occasions, are push notifications generated?

Push notifications are generated for parent/guardian on students’ attendance status change, test or exam result entry in the system, birthdays as well as notices from the teachers or staff. No message is forwarded till the respective changes are rendered Save by the user. All such notifications or messages are regarded as push notifications generated by user activity.

Notifications are not received by AttendIt App.

Your Mobile phone must be connected to an internet connection for the application to receive notifications. Also make sure your Mobile system allows AttendIt to generate notifications and the feature is not blocked.

  • Go to Settings > Apps > AttendIt
  • Select Turn on Notifications

How to add attendance for a different date?

See “How to mark attendance?

How to search a student?

CypherØ allows user to search a student entry in the system by Student Code, Student Name, Parent Name, Phone Number, Address, and Family Name.
Select Student Panel under My Control Panel. All information required is available in the tabs given.

What is my student panel for?

This panel is for viewing all information about student's admissions, stuck offs and for editing his/her informition

How to edit student info

  • SelectEdit Student Infounder my student panel
  • Enter student code and move cursor over edit button
  • Edit any credential of the student you want and then move cursor over save button in side menu

How to edit desired class student's info?

  • SelectClass Editor PanelunderMy Control Panel
  • SelectSectionfrom menu bar
  • Click the student to be edited
  • Edit desired information and move cursor over save in left-hand panel to save changes
  • You can also select information to be edited from the tabs in left-hand panel

How to view last register student?

  • Select last register student under my student panel.
  • How to admit a new student?
  • Select New admission under my student panel
  • Fill the admission form
  • Click save on the left-hand panel to save the changes.

How to view all students along with their sections?

  • Select full student list under my student panel.
  • The whole school list along with all information of the students can be seen here.

What is basic panel for?

Section, class, subject, subject group, staff group, student charges, accounts and exam grades can be viewed, edited, added from this panel. Block section, class and subject list can be viewed from this panel.

How section can be added?

  • Select my basic panel under my control panel.
  • Move cursor over Section listing in the left-hand panel.
  • Click add new section.
  • Fill the information and click Add new section button to save the changes.

How section can be edited?

  • Select my basic panel under my control panel.
  • Move cursor over Section listing in the left-hand panel.
  • Click edit section.
  • Make the required editing and click edit section button to save the changes.

What is strength and capacity panel for?

Overall classes, branches and sections summary can be viewed from here.

How school summary can be seen?

  • Go to Strength and capacity section
  • Select the required link under it.

What is my sms panel for?

My SMS panel is for sending either to an individual student or to the whole class or whole staff.Sms to old students can be sent.

How sms can be sent?

  • Go to My sms panel.
  • Select the required purpose link under Communication panel in it.
  • Write notification in the space provided.
  • Click the send sms button.

How to Send sms to the student whose information is not complete?

  • Go to My sms panel.
  • Select the required option under Missing data in Communication panel.
  • Write notification in the space provided.
  • Click the send sms button.

How to view attendance status of students for a given date?

  • Select Attendance Status from Attendance Sheet under My Control Panel
  • The status for entire institute is displayed for today; present, leave, absent and unmarked
  • Select Change Date in the left-hand panel for a different date attendance status

How to see if a section attendance is unmarked in the system?

See “How to view attendance status of students for a given date?

How to view total absentees or leaves of a date?

Today Absent List or Today Leave List from Attendance Sheet under My Control Panel provide required results.

How to save or print attendance?

See “How to view attendance?

How to view Test Report?

  • Select Test Report View from Test Panel under My Control Panel
  • Hover Section in menu bar and choose branch and section
  • The displayed table shows the reports made to-date
  • Choose the report to be viewed
  • Or
  • Select Delete from Command to remove the report

Refresh in the left-hand panel allows you to refresh the page if a new report is entered. The Print Version allows the viewed panel to be printed on page.

How to print a Test Report?

See “How to view Test Report?

How to view latest test result?

  • Select Last Registered Test from Test Panel under My Control Panel.
  • Move cursor over Section in menu bar and select required branch and section
  • Choose Edit or Delete from Commands column of desired test report for required action

How to delete Test Report?

See “How to view Test Report?

How to edit Test Report?

The test report can be edited by editing the test results of desired section and student. See “How to edit test results?” for further details.

What is AttendIt?

AttendIt Mobile App is provided to users to keep up-to-date with institute news and notifications. It can be used by both parents and administration for daily records.

What is Control Panel?

The main page that appears right after successful login contains all features provided and ready to use. As this page gives maximum control to the user, it is known as the Control Panel.

What is CypherØ?

CypherØ is an all-in-one Administrative and Managerial solution for educational institutes. It is a complete management system for every School, College and University which looks towards hassle-free administration.
This application, designed under the supervision of experts working in the education sector, has every function that may be required by an institute thus providing easiness in every day-to-day task.

How can I access or download AttendIt?

The Mobile App is available at Google Play Store by the name of AttendIt from the developers at ALBAB Creators.

What are the Sign-Up credentials for AttendIt?

The Sign-Up credentials are required only once. These are the same as provided by ALBAB Creators to the Administration of an institute for accessing CypherØ.
Only the Administration of the institution is liable to distribute it to students, parents, teachers or staff.

What is My family panel for?

This panel is used to edit, view student’s family information, to add new family name and other related operations.

How to edit student’s family information?

  • Select Edit family information under my family panel.
  • Select the desired option after clicking the desired student.
  • Write new family name in the space provided on the left-hand panel.
  • Click save to save the changes.

How to remove student from the family?

  • Select Edit family information under my family panel.
  • Move cursor over the desired student.
  • Select edit family record.
  • Click student to remove from the family.

How to add student in the family?

  • Select Edit family information under my family panel.
  • Move cursor over the desired student.
  • Select edit family record.
  • Click student to add in the family.
  • Write family name in the family panel.
  • Click save changes button to save the changes.

What is staff panel for?

This panel is used to view full staff list, edit staff, stuck off, staff attendance view and other related operations.

How latest registered staff can be viewed?

  • Select latest registered staff under staff panel.
  • Move cursor over latest registered student in the left-hand panel.

How all branches’ staff can be viewed?

  • Click latest registered staff under staff panel.
  • Click the desired branch.
  • Select either short or full staff list to view them.

How to make new staff appointment?

  • Select Staff panel.
  • Click New appoint under it.
  • Fill New appointment form.
  • Click save button to save changes.

How to reset new staff appointment?

  • Select Staff panel.
  • Click New appoint under it.
  • Click reset button in left hand panel.
  • Make desired changes in the form.
  • Click save to save the changes.

How to view stuck off students’ list?

  • Click stuck off list under Student panel.
  • Stuck off students’ list can be seen here.

What is meant by red color row in student list?

Red color means that student is stuck off.

How to view month vise admissions and stuck offs?

They can be seen by clicking the required sub-link under student panel.

How all students along with their information can be seen?

  • Select student panel.
  • Click short student list.
  • Students’ list along with their complete information appears.